E-COMMERCE
Answer the buyer before they ask for a refund.
Most refunds start as a question nobody got to in time. Cadr sits on your store and your inbox, looks up the order that was actually placed, and replies while the buyer is still willing to wait.
THE DAILY GRIND
What it takes off your plate
The messages that pile up overnight, answered from the order that was actually placed.
Order 4412 was meant to land Tuesday. Where has it got to?
Where is my order
Answered from the real order, on the channel the buyer used, at any hour.
Order 4590: 14 units, 2,180 pounds, first-time customer. Flagged.
Odd orders caught
A big or strange order is flagged before anyone opens a laptop.
This is outside your returns window, I know. Could I still get a refund?
Refunds done right
Your policy quoted back, and the refund handed to you to approve.
Do these come in a size 12?
Comments and DMs
Instagram answered in your voice, from the same memory as your inbox.
YOUR SHOP, YOUR TOOLS
Works with what you already have
- Connect your WooCommerce or Shopify store and Cadr will manage your orders, customers, products and refunds.
- Zendesk, Intercom and Freshdesk tickets are read and answered on the ticket. Gorgias replies go out through your mailbox.
- Your sales report and top sellers land on a dashboard tile, so Monday starts with the numbers already there.
Stop paying for the answer nobody sent
Connect your store and your inbox, and let Cadr handle tonight's where is my order while you sleep.