CONTROL AND AUDIT
Nothing goes out in your name unchecked
Handing over the inbox is not a speed question. It is the thought of a machine inventing a price or mailing the wrong person under your company's name, so Cadr checks every action against your rules first, and holds anything risky until you say yes.
Approvals
Anything risky waits for your yes, and you see the whole thing before you give it.
The whole message
Never a summary. The full email, the recipient, the attachment, and the reason it is asking.
Five answers
Allow once. Allow with a note. Always allow, for everyone or just this one customer. Request changes. Reject.
Reply yes
Answer from your email and it goes out word for word. A request nobody answers expires after 24 hours.
Permissions
Every tool an agent can touch sits at one of three levels, set per agent.
Three levels
Runs on its own. Judges each call against your rules and asks when unsure. Always asks you first.
Reading is always fine
Looking something up never needs permission. Only sending, changing or paying is checked.
Down to one person
Always allow emails to your longest-standing client, and keep asking about everyone else.
Rules
How you work, written in plain English, and held to on every job.
Say it once
A correction in chat, or a note on a finished job, becomes a standing rule.
Checked before every action
An action that contradicts a rule is stopped before it happens, not flagged afterwards.
History with restore
Every change to the rules is kept with who made it and when, and an earlier version comes back in a click.
Audit
Every job is kept step by step, and reads back in plain words.
The full log
What set the job off, every tool it called, what came back, every message it wrote, and where a rule stopped it.
In plain words
Tools named the way a person would name them, with the recipient, subject and body in a readable order.
Correct it in a sentence
Read a job, say what was wrong, and it becomes a rule the next job obeys.
Give it the work without giving up the last word
Start with everything held for your sign-off, and let go of the parts you stop reading.