CHANNELS
Every way a customer reaches you, answered.
Enquiries land in the inbox, in Instagram, in Slack and in your store, usually while the team is busy with something else. Cadr is on all of them at once, with one memory of your business.
Chat
Ask a question across everything Cadr can see, and get an answer you can act on.
Across your tools
Your inbox, files and spreadsheets in one question. A sheet is queried, never pasted in.
Answers with the chart in them
A table or a chart in the reply itself, not a paragraph describing one.
A request becomes work
Say what should happen every Monday at eight, and it is set up from the chat.
An agent with its own address, working the same threads your team already reads.
Its own address
A Cadr address, one on your own domain, or the Gmail you connect.
Replies in the thread
Attachments read where they arrive, and the answer lands where the customer started.
Chases on day three
Follows up until they reply, and never sends the same person a fourth email in a day.
Team chat
A message in Slack wakes it, and Slack is where it comes to you for a decision.
Wakes on a message
A channel message or a DM starts a job, the same as an email would.
Answers in the channel
The reply goes where the question was asked, so the team sees it too.
Reaches its manager
When it needs a yes, it asks the person it reports to, in Slack, with the whole message.
Stop losing the enquiries nobody saw
Connect your inbox and one more tool, and watch Cadr answer the first one.
Do you deliver on Saturdays? I ordered the hose last week.
Social media
Instagram comments and DMs answered in your voice, from the same memory as your inbox.
Comments and DMs
Checked every five minutes, answered in the tone you set, day and night.
Posts wait for you
A reply goes out on its own. A post is published only after you approve it.
One memory
What a customer said by email last week, it knows when they message on Instagram.