TEMPLATE · OPERATIONS

Requests desk template

One place for the team to ask for things, and for the desk to work through them oldest first. Add it to your workspace and it starts with your own data.

Requests deskExample data
TitleStatusFromAssignee
Laptop for Ellie, starts MondayIn progressHannah PriceRavi Kumar
Meeting room screen won't connectNewJames Whitfield
Shared drive access for the Leeds accountWaitingTom HaleRavi Kumar
Printer toner, HP 410ADoneFiona McLeodChloe Martin
Heating off on the second floorIn progressAisha BelloChloe Martin

WHAT'S INSIDE

Laid out and ready on day one.

4 pages your team opens every day, each with the views it needs.

Page · 01

Desk

  • Headline figures
  • Board of requests
  • Open requests by week raised
  • Nobody on it yet
Page · 02

Ask the desk

  • Ask the desk
  • What the desk does
Page · 03

Who's on what

  • Board of requests
Page · 04

All requests

  • Table of requests

FILLED FROM YOUR APPS

Starts with your own data.

When you add it, pick where its records come from. Cadr brings them in and keeps the tool up to date as new ones arrive.

  • Requests from Slack, Teams or WhatsApp

    Asks people post in the help channel or group, not the chatter around them.

    From Slack, Microsoft Teams or WhatsApp

  • Requests by email

    Requests the team emails to the desk's address.

    From Gmail or Outlook

ON YOUR DASHBOARD

Its numbers, where you look first.

Add the tiles that read this tool to your dashboard, and they follow every change your team makes in it.

Open requests by age

11Open
1Urgent
2Past due

Who's on what

Figures from the template’s example data

Start from the Requests desk template

Add it to your workspace, choose where its data comes from, and your team can work in it today.